Privacy Policy

Welcome to six5. We value your trust and are committed to protecting your personal information. This Privacy Policy outlines how six5 (collectively we, our, us, six5) collect, use, disclose, and safeguard your data while you use our multi-vendor e-commerce platform.

1. Applicability

This Privacy Policy applies to all users of our platform, including buyers, vendors, and visitors. By accessing or using six5, you consent to the terms of this Privacy Policy and agree to comply with Indian laws, including but not limited to the Information Technology Act, 2000, and related rules.

2. Information we Collect

2.1 Personal Information

We may collect the following personal data:

Name
Email address
Mobile number
Address (billing and shipping)
Payment details (limited to the extent required for transactions)
Identification details for vendor registration (e.g., PAN, GST, Aadhar)

2.2 Non-Personal Information

We may also collect:

IP address
Browser type and version
Device information
Browsing history and usage patterns on the platform

2.3 Sensitive Personal Data

In compliance with IT Rules, 2011, sensitive personal data includes:

Passwords
Payment information (e.g., credit/debit card details)
Biometric data (if applicable)

Sensitive personal data will only be collected, stored, and processed with explicit consent.

3. How we use your Information

Your information is used for:

Account creation and management
Order processing and fulfillment
Vendor onboarding and verification
Improving our services
Marketing and promotional communication (with your consent)
Compliance with legal and regulatory obligations

4. Data Sharing and Disclosure

We do not sell or rent your personal information to third parties. However, your data may be shared in the following cases:

Vendors: To fulfill orders, your shipping address and contact information may be shared with the relevant vendor.
Service Providers: For payment processing, logistics, and marketing.
Legal Obligations: To comply with applicable laws or respond to valid legal requests.

5. Data Retention

We retain your personal data for as long as necessary to:

Provide services
Comply with legal obligations
Resolve disputes
Enforce agreements

Once the purpose is fulfilled, data will be securely deleted or anonymized.

6. Security Measures

We implement reasonable security practices and procedures as required by Indian IT laws, including:

SSL encryption for data transmission
Secure servers and firewalls
Limited access to sensitive data
Regular security audits

In case of a data breach, affected users will be notified in accordance with Indian regulations.

7. Your Rights

As per Indian laws, you have the following rights:

Access and correction: Request access to or corrections in your personal data.
Data portability: Request a copy of your data in a machine-readable format.
Withdrawal of consent: Withdraw consent for data processing.
Right to be forgotten: Request deletion of personal data (subject to legal and business requirements).

8. Cookies

We use cookies to enhance your browsing experience. You may modify your browser settings to reject cookies; however, this may affect the platform’s functionality.

9. Third-Party Links

Our platform may contain links to third-party websites. We are not responsible for the privacy practices of such websites and encourage you to review their policies.

10. Updates to the Privacy Policy

We may update this Privacy Policy from time to time. Changes will be notified through our platform, and continued use indicates your acceptance of the revised policy.